Terms & Conditions

Welcome to Town Line Pizza! These Terms & Conditions govern your use of our website (tlp-nh.com), online services, and any transactions made with us. By accessing our website or placing an order, you agree to comply with these terms.

1. General Terms

  • By using our services, you confirm that you are at least 18 years old or have parental consent.
  • Town Line Pizza reserves the right to update, modify, or discontinue any part of our website, menu, or services without prior notice.
  • Your continued use of our services constitutes acceptance of these terms.

2. Orders & Payments

  • All orders placed through tlp-nh.com or via phone ((603) 222-1212) are subject to availability.
  • We reserve the right to refuse or cancel any order, including those with incorrect pricing or suspected fraudulent activity.
  • Payment must be made at the time of order. We accept credit/debit cards, cash, and online payments.

3. Pricing & Promotions

  • Prices listed on our website or menu are subject to change without notice.
  • Discounts, coupons, and promotions cannot be combined unless explicitly stated.
  • Promotional offers may have expiration dates and limited availability.

4. Cancellations & Refunds

  • Order Cancellations: If you need to cancel an order, please call us immediately at (603) 222-1212. We cannot guarantee cancellations once the food is prepared.
  • Refunds: Refunds or replacements are issued at our discretion for issues such as incorrect or unsatisfactory orders. Please contact us within 24 hours if you experience any issues.
  • No Show Policy: If you fail to pick up your order, no refund will be issued.

5. Delivery & Pickup

  • Delivery is available within [Insert Delivery Radius]. Fees may apply.
  • Delivery times are estimates and may vary due to traffic, weather, or order volume.
  • Customers must provide accurate contact and address details. We are not responsible for delays due to incorrect information.
  • If you are unavailable at the time of delivery, the driver may attempt to contact you before returning the order.

6. Website Use & Intellectual Property

  • The content, logos, and branding on tlp-nh.com are the property of Town Line Pizza and may not be copied, distributed, or used without permission.
  • Unauthorized use of our website for illegal activities, spamming, or hacking is strictly prohibited.

7. Customer Conduct

  • We reserve the right to refuse service to any customer who engages in abusive, threatening, or disrespectful behavior toward our staff or other customers.
  • Any misuse of our services, fraudulent transactions, or chargebacks may result in legal action.

8. Third-Party Links & Services

  • Our website may contain links to third-party services (e.g., delivery platforms, social media). We are not responsible for their content, policies, or services.
  • Using third-party services is at your own risk.

9. Limitation of Liability

  • Town Line Pizza is not liable for any direct, indirect, or incidental damages resulting from the use of our website or services.
  • While we strive for accuracy, we do not guarantee that our website will always be error-free or uninterrupted.

10. Changes to Terms & Conditions

  • We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date.
  • Your continued use of our services after changes are made constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📍 Town Line Pizza:865 Second St, Manchester, NH 03102
📞 Phone: (603) 222-1212
✉️Email: info@tlp-nh.com